FREQUENTLY ASKED QUESTIONS

From home, click on "BOOK NOW" and follow the instructions. Select the service you’d like and prepare to pay your deposit to reserve your appointment. Be sure to read and understand all policies listed on that page prior to booking. All appointments are booked and managed by the client. Be sure to leave a valid email on file

You may view policies on the "POLICIES" page

All new clients MUST book one of the 2 "New Client Facials." A consultation & custom facial is included based on the results of your consultation

I will typically advise you on which treatment is recommended once I receive your email follow up however all treatments are custom and tailored to your individual needs. When booking you are choosing the "type" of facial but products used will be customized during your treatment. This is with the exception of chemical peels. Email support if you are still not sure

If it has been more than 90 days since your last treatment updated consultation is required so you must book a New Client Treatment

Follow our Instagram @beautyxdavonna. We are also on Youtube @beautyxdavonna

If you’re not sure if you’re a good candidate please email support PRIOR to booking and include pictures. Please refrain from booking until you get a response. If you book without checking and I determine you are not a good candidate due to damaged, sparse, not enough lashes ect., I will not complete the service however I will have to charge for the slot you reserved. I am happy to take a look via email before you book to avoid unnecessary charges in the event you’re not sure

Absolutely ! the deposit secures your reservation and is Non-refundable. The remaining balance is due the day of your service

Unfortunately I do not offer refunds. A thorough consultation and skin analysis is done prior to recommending any products or services to ensure those products and services will be a good fit. Booking deposits are Non-refundable or transferable as stated in advance. Please be sure to read and understand all policies prior to booking or email support with any questions. Please be prepared to advise any medical conditions you have including allergies. It is your responsibility to advise

You may book for the online but please note that appointment confirmations and reminders will be sent to the email address left on file. I do offer seasonal gift cards so feel free to ask if I have any available

You do not. I will be expecting you! Please have a seat in the waiting area and I will greet you once your appointment time starts. Please be mindful that there may be a client before you so I will greet you so I am not interrupting their service

All appointments are booked and managed by the client. Unfortunatley if that date and time you selected does not work you will need to cancel that appointment and book a new date and time that works.From your appointment confirmation email, you would select "cancel appointment" at the bottom of your confirmation and choose a new date and time that works. Please be sure to read and understand all policies prior to booking

Unfortunately all appointment reservations are booked and managed the clients so it's vital you read and understand booking terms prior to booking. I have set these tools in place to allow you to manage your appointments as I am servicing clients throughout the day.

Unfortunately once that appointment is cancelled outside of the 48hr requirement the remaining balance will be collected and you must book a new appointment which will require a new service fee. Please be sure to read and understand all policies prior to booking to avoid any charges

No shows will not be tolerated. You will be banned from booking. Please be sure to read and understand all policies prior to booking

Please email support@beautyxdavonna.com. I do NOT respond via Instagram DM. If it's impacting your appointment the SAME day as your service please use my Beauty line notated on your appointment confirmation.

Clinical and holistic Skincare products, The Recipe brow & hair Oil line, and handheld Ultrasonic LED devices. Purchase on our site or email support for an invoice - support@beautyxdavonna.com

On your appointment confirmation, select "cancel" at the bottom highlighted in pink. I'm sorry it didn't work out :( but hope to see you back :)

Existing clients may email support to inquire - support@beautyxdavonna.com. All treatments and home care regiments are customized on an individual basis so I need to be familiar with your skin. New or lapsed clients please book an in-person or virtual appointment online

Tracking numbers are not generated until your order has been processed and fulfilled by the manufacturer. Once your order is in route your tracking number is generated which will be immediately forwarded to you. Product orders are placed and processed M-F. Orders generally take 2-4 days to process and 2-3 business days to ship. Due to Covid 19 there may be occasional delays and the manufacturer is advising 3-12 business days for processing

Product orders are placed M-F. Orders generally take 2-4 days to process and 2-3 business days to ship. Due to Covid 19 there may be occasional delays and the manufacturer is advising 3-12 business days for processing

As long as oils are in stock processing is 1-2 business days and they are shipped priority 2 day depending on your location